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How to Write a Professional Complaint Letter

Consumers, when unsatisfied with a product or service, can complain in a formal manner other than bursting their anger or venting on social media or forums.  If you want to learn how to write a professional complaint letter or how to write a professional business proposal letter, you can read and find out ways to do it on our site.

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When Do You Write a Professional Complaint Letter?

You can write it when you need to suggest or advise a company or a service provider about an issue of the product or service you received from them. This document is also written when people want to ask for a product replacement. There are certainly various reasons people are writing complaints, and if this would be your first time, read the following:

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How to Write a Professional Complaint Letter

  1. You should not forget to include your personal details, such as your address, full name and contact numbers of your office and home. These personal details will help the company find or track the complaint and the product or service you bought from them.
  2. Be concise and straight to the point in writing so that your reader will not find it hard to understand as to what you are writing them about. You can also include the place and date, where and when you have purchased the product for instance.  Do not also forget to include information about the model or the serial number of the product you have purchased.
  3. Write about your complaint clearly as well as the solution you are trying to achieve from it. You should be reasonable enough to let the company resolve it by being patient in waiting.
  4. Do not forget attaching needed documents that can go with your complaint, but never send your original copy.
  5. Don’t include any threatening statements in your letter because the person to read it may not be the one involved but may be the one helpful to solve the problem for you.
  6.  Secure the copy of your professional complaint letter for future references.

Easy Professional Complaint Letters

Complaint letters are your way to get help from the product maker or service provider. Be polite all the time and avoid sarcastic and threatening sentences t get your issue solved. Finally, be very concise in your professional complaint letter. Besides, you may also get tips in making a professional book review on our site.